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Website Maintenance Doncaster

You’re busy. We get that!

Our website maintenance services are perfect for business owners that don’t have the time or expertise to look after their WordPress website. Let us keep your site secure, healthy and performing well so you can get on with running your business.

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Website maintenance - a life ring over a laptop keyboard

What is a website maintenance plan?

A website maintenance plan, or a website care plan as it is also known as, is a bundle of services put together to keep your website running tickety-boo for a monthly fee.

Depending on the package you choose these services can include:

Does my business need a website maintenance plan?

Yes!  Once your website has been built it’s not a case of set it and forget it.  All websites, no matter how small, need continual care to keep them up and running.

The last thing you or your customers want is to discover that your site is down, losing you business. Or worse still, that your site has been hacked, you haven’t made a recent backup and the malware is giving your business a bad reputation.

You’ve spent time and money on your website and a website care plan is designed to protect that investment by keeping it up-to-date, fast, safe and secure.

Man despairs as page not found shows on his laptop
Woman with head in her hands as her website has been hacked

What makes a website vulnerable to attack?

The internet is constantly evolving and with it, techniques to hack websites are also advancing.  The software used to build your website needs regular updating to patch these vulnerabilities.  One of the most common reasons why websites get hacked is because the software hasn’t been kept up to date.

We put security first. As part of our website maintenance plan, we will proactively protect your site from malicious code and hack attacks that can affect your traffic and credibility.

We’ve got your back

As a business owner, you’ve got a lot on your plate.  Rather than go it alone, and devoting time and resources that you haven’t got for website maintenance tasks, why not choose one of our website care plans so you can relax and have peace of mind that your website is in capable hands?

Be less stressed and more productive!

Man happy with his website

How much does website maintenance cost?

We offer two different website maintenance packages to suit different budgets. Both plans are for WordPress websites only.

Essentials

Our Essentials Plan is for you if you simply need to keep your website up-to-date and secure. It also includes managed hosting on our ultra fast servers.
£ 39 Monthly
  • Premium ultra-fast web hosting with CDN
  • Web Application Firewall
  • Daily Security Scans
  • Wordpress Software Updates (WordPress Core, themes, plugins)
  • SSL certificate (https)
  • Weekly onsite and offsite backups
  • 24/7 Uptime Monitoring
  • Monthly maintenance report
  • Email Support Ticket Desk
  • Premium WordPress licences
  • Scan and fix broken links MONTHLY
  • No content updates

Premium

Our Premium Plan is perfect for you if you need to add content to your website regularly. It includes all the benefits of the Essentials Plan plus additional support.
£ 99 Monthly
  • Premium ultra-fast web hosting with CDN
  • Web Application Firewall
  • Daily Security Scans
  • Wordpress Software Updates (WordPress Core, themes, plugins)
  • SSL certificate (https)
  • Weekly onsite and offsite backups
  • 24/7 Uptime Monitoring
  • Monthly maintenance report
  • Email Support Ticket Desk
  • Premium WordPress licences
  • Scan and fix broken links WEEKLY
  • Up to 3 content update tasks per month*
Popular

What does all that mean
in plain English?

Hosting

Your website has to live somewhere on the internet for people to be able to reach it. Hosting is a bit like paying ground rent for where your website lives. No hosting = no one can see your website. All plans include hosting on ultra-fast, reliable servers.

Web Application Firewall

A WAF is a powerful firewall that monitors and blocks malicious traffic travelling to and from your website.

Daily Security Scans

A security scan checks core files, themes and plugins for malware, bad URLs, backdoors, SEO spam, malicious redirects and code injections.

Wordpress Software Updates

This involves updating WordPress Core, themes and plugins. It increases security, patches vulnerabilities and strengthens the site against attacks. We'll make sure everything runs smoothly with each new update.

Backups

Websites are complicated and sometimes they run into technical difficulties. Having a recent copy of your website is your insurance policy to getting up and running again.

24/7 Uptime Monitoring

You don’t want to be the last to know the reason why your sales have dipped is because your website has been down without you knowing. Uptime monitoring will inform us if your site is down so we can swiftly resolve the issue and get the site up and running again.

Broken Links

Broken links occur when a visitor clicks on a link and the page has either been moved or deleted so they hit a 404 error page. This is extremely frustrating and could cost you business. We will regularly check for broken links on your website and work with you to fix them.

Premium WordPress Licences

These will last for the duration you are on the care plan. Which licences are included will vary on your website needs.

Email Support Ticket Desk

Tasks can be requested via email and we aim to complete them within 2 business days.

SSL Certificate

A SSL certificate is a digital certificate that authenticates a website’s identity and enables an encrypted connection. Basically, any website that has a form on it has to have one to ensure your customer’s information is kept private and secure. You can tell if a website has one by looking for the padlock symbol next to the web address in the browser followed by “https” (the ‘s’ is for secure). Google will penalize websites that don’t have one and display the site as ‘Not secure’ in the url bar.

Monthly Maintenance Report

We will send you a monthly review updating you on the security and performance of your website for the previous month and any tasks and updates completed.

Content Updates

*A content update task is defined as any edits made to a website requiring 20 minutes or less. Examples include but are not limited to adding content that you have created, optimizing images, updates to page layout, publishing a blog post.

If you would like us to create content for you, please see our Content Marketing page.

These are intended to be small tasks.We just ask you to be aware that requests for new features to your website involving installing a new plugin or a full design will likely result in a formal quote as those commonly go over the monthly dedicated time.

Time can be rolled over for a maximum of 2 months.

FAQs about website maintenance plans

No! You can cancel anytime.  Of course, we would love to build a long-term working relationship with you to help you achieve your business goals but we understand sometimes financial pressure can play a part and so we don’t lock anyone into a plan.  To request a cancellation, email support@vinxcreative.co.uk and we will stop the next payment. 

Please bear in mind that when you leave you will also cancel any premium licences associated with your website. We will email a list of those licences used on your website should you wish to purchase them directly.

The whole purpose of a Website Care Plan is preventative care.  We will follow industry best practices to do all we can to prevent the worst from happening but we cannot promise that it will never be hacked.  In the unlikely event of your site being hacked we will provide you with a quotation to remove the malware and get your site up and running as soon as possible.

Our support hours are the same as our office hours: Monday – Friday, 09.00 – 17.00 (we are based in Doncaster, UK).

Small request changes should be submitted to our email support desk and will be made within 1-2 business days.

Our care plans are typically used by our clients that we have built their website for. If you would like Vinx Creative to take over your website maintenance needs you will require a website evaluation / tune up first.

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